What to do if you have a question about your site?

Created: Wednesday, 22 May 2013 Written by Saskia

As you prob­a­bly know, we at Studio la Brame, are con­tin­u­ously look­ing to improve the qual­ity level of the (online) ser­vices we deliver. In an ever chang­ing envi­ron­ment like the inter­net this is a bare neces­sity that shouldn't be under­es­ti­mated.

Through­out the com­ing months we will release a series of newslet­ters that evolve around dif­fer­ent impor­tant web­site related topics. Via this blog we inform you on some need to know top­ics, best prac­tices, guide­lines and tips that we think you should keep top of mind.   

Our goals

Our com­pany is grow­ing. We are think­ing about how to han­dle this growth and the future of Stu­dio la Brame in this amaz­ing part of South West France. Our aim will be, as it has always been, to serve you as good as we can while our com­pany grows and the demands are get­ting big­ger.

We are try­ing to work in the most trans­par­ent and under­stand­able way as we can, for all of you. There­fore, we are slightly chang­ing our work-processes.

Every day we get many ques­tions. About xml feeds, bro­ken links, newslet­ters that need to be send out, mod­ules that sud­denly have stopped work­ing and many other issues. We want to ask you to leave any ques­tions regard­ing your web­site at the fol­low­ing new email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

This way the ques­tions ends up directly in our new sup­port sys­tem which makes it very easy for us to pick-up and han­dle your ques­tions with the great­est care. Upon recep­tion of your ques­tion we will assess the urgency of it and will let you know (within one work­ing day) when we will be able to solve the issues men­tioned in your mail.

 

Any other ques­tions?

Of course, if you have any other ques­tions, per­sonal or busi­ness, you can always use our nor­mal per­sonal email addresses as before.

In the mean­time we ask you to use the above for any gen­eral web­site related ques­tions. This will help to answer all your ques­tions and con­cerns in the best pos­si­ble way. We will keep you posted on progress and are look­ing for­ward to work with this new sys­tem.

 

ADDRESS

Lieu dit La Brame
47500 Blanquefort sur Briolance


EMAIL

info@studiolabrame.com


TELEPHONE

+33 5 64 35 00 34


SLB

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